It should come as no surprise that operational processes enhance your small business's service delivery. If you're starting out as a business owner, this article will answer two main questions: 1) What is a business process? and 2) How do you create and document your service delivery process? Here are some helpful tips for implementing an effective service delivery process in your small business.
When starting and running a business, planning for the future (and multiple eventualities) is necessary to ensure the initial and continued success of your business. Continuous business planning therefore is advisable and widely-considered to be non-negotiable. This article focuses on navigating resource allocation in particular.
Before beginning your project, consider going through this checklist to make sure all plans and process are in place.
Download the attached form for use in developing a Post-Project Review Report.
Before you dismiss the idea of project management as something that only big companies do, think again. Whether you want to standardise certain internal systems in order to function more efficiently or there is a special project that needs to be carried out, using a systematic approach can help you achieve your goals without losing precious time, costing more money than is necessary or using the wrong people to do the job.
One of the characteristics of entrepreneurs is the ability to adapt to, or even counter, seasonal fluctuations in their businesses or industries – that means maintaining profitability during slowdowns. The inherent seasonality of many small and medium enterprises (SMEs) across many sectors is perfectly illustrated by the way accommodation establishments take turns at ‘feast’ and ‘famine’ across the globe. Here are some tips for SME owners on how to ride the roller coaster of seasonal fluctuations.
For any project to run smoothly and produce the desired outcomes it has to be lead by someone who can bring all the elements - and people involved - together to work towards achieving a common goal. This person is called the Project Manager. A project manager brings all the elements of a project together.
